Refund policy

Refund Policy for Courses Tutor

Last updated: August 11, 2026

Our Commitment to You

At Courses Tutor, we're dedicated to delivering high-quality digital courses and learning materials. We want you to feel confident in every purchase, which is why we're transparent about how our refund policy works for digital products.

Digital Product Policy — No Refunds After Access

Because our courses and digital downloads are delivered instantly and cannot be "returned" once accessed, all sales are final once a course or download has been accessed or downloaded.This is standard practice for digital goods and is consistent with consumer protection guidelines for digital content.

We encourage you to review course descriptions, previews, and any free samples carefully before purchasing.

Exceptions We Honor

We will issue a full refund in the following situations:

  • You were charged more than once for the same course (duplicate charge)
  • You purchased a course but were unable to access it due to a technical error on our end, and we were unable to resolve it within 5 business days
  • Your purchase was made in error beforeaccessing or downloading any content — contact us within 24 hours

How to Request a Refund

If you believe you qualify for a refund under the exceptions above, please contact us at [your support email] within 7 days of your purchase date. Include your order number and a brief description of the issue. We aim to respond within 2 business days.

Chargebacks

We take fraudulent chargebacks seriously. If a chargeback is filed after course content has been accessed, we reserve the right to provide access logs and usage data to dispute the claim.

Questions?

We're here to help. Reach out to us at csespo234@yahoo.com and we'll do our best to make things right.