Refund policy

Courses Tutor Refund & Purchase Protection Policy

Last updated: September 2026

Our Commitment

We want customers to feel confident purchasing from Courses Tutor. Because our products are digital and may be delivered immediately, digital purchases cannot be returned in the same way as physical merchandise. However, we understand that problems can happen, and we will work with customers to resolve legitimate purchase and access issues.

7-Day Purchase Protection

Please contact us within 7 days of purchase if:

• You were charged more than once for the same purchase.
• You purchased the wrong item and have not downloaded or substantially accessed it.
• You cannot access the digital product because of a technical problem on our end.
• The product delivered is materially different from what was described on the product page.

Eligible requests may receive a replacement, corrected access, store credit, or refund depending on the circumstances.

Digital Content

Because downloadable products can be immediately accessed and retained, we generally cannot provide refunds simply because a customer changes their mind after substantially downloading or accessing the content.

How to Get Help

Contact support@coursestutor.com with your order number and a short description of the problem. We aim to respond within 2 business days.

We encourage customers to contact us directly whenever there is a problem. Our goal is to resolve legitimate order and access concerns quickly and fairly.

Billing

Products advertised as one-time purchases are charged once. Customers are not automatically enrolled in a recurring paid subscription unless recurring billing is clearly disclosed and specifically selected before checkout.